Toi et Moi Necklace Pear&Emerald cut lab grown diamond necklace

We offer free worldwide shipping on all orders.

Your order will be shipped via trusted carriers such as DHL, FedEx, or UPS.

Estimated delivery time is typically 1-2 weeks after dispatch, depending on your location.

Please note that delivery times may occasionally be affected by factors beyond our control, such as customs processing, local regulations, weather conditions, or unforeseen events (e.g. transportation disruptions or regional instability).

While delays are rare, we will closely monitor your shipment and assist you throughout the process to ensure a smooth delivery experience.

For more details, please refer to our Shipping Policy.

We ship worldwide.

Please note that import duties or taxes may apply depending on your country’s regulations. These charges are determined by your local customs authority and are not included in our product prices.

Once your package arrives, the courier (such as DHL, FedEx, or UPS) or your local customs will notify you with simple instructions on how to complete the payment.

We’ll do our best to assist with a smooth customs clearance process and help minimize any unnecessary fees where possible.

For more details about duties and taxes, please refer to our Duties & Taxes Policy.

Your satisfaction is our priority.

We offer a 30-day return or exchange policy for eligible items.

To qualify for a return or exchange:
– Items must be unworn, unused, and in original condition
– Original packaging and tags must be included

Each piece includes one complimentary resize (if applicable).

Please note the following items are not eligible for return:
– Custom-made or personalized pieces
– Engraved items
– Items that have been resized, modified, or worn
– Special custom-cut stones or made-to-order designs

Orders may be canceled within 12 hours. After this period, a fee may apply due to the handcrafted production process.

If you need any assistance, our team is always here to help and ensure a smooth, worry-free experience.

For full details, please refer to our Return Policy.