At SightlyCarat, we are proud to offer free worldwide shipping on all orders.
We strive to make your international shopping experience as smooth and transparent as possible.
Please note that international shipments may be subject to import duties, taxes, or customs fees, depending on the destination country. These charges are determined by your local customs authority and are not included in our product prices or shipping fees.
Responsibility for Duties & Taxes
All applicable duties and taxes are the responsibility of the customer. We do not collect these fees in advance, and they are not controlled by us.
Estimated Charges
In most cases, duties and taxes are relatively low, but the exact amount varies by country, order value, and local regulations. Unfortunately, we are unable to provide an exact estimate prior to shipment.
Customs Clearance Process
Once your package arrives in your country, the courier (such as DHL, FedEx, or UPS) or your local customs office will contact you with instructions on how to complete the payment. This process is typically simple and can be completed online or upon delivery.
Shipping Delays
Customs processing may occasionally cause delays that are beyond our control. While such situations are rare, we will closely monitor your shipment and assist you to ensure a smooth delivery experience.
Our Support
We understand that customs procedures can sometimes be confusing. Our team will do our best to assist you throughout the process and help minimize any unnecessary complications where possible.
Compliance
We ensure that all shipments are declared in accordance with applicable regulations. Any duties, taxes, or fees imposed by customs authorities must be handled in accordance with local laws.
Contact Us
If you have any questions regarding duties and taxes before placing your order, please feel free to contact us. We are always happy to help.